Master of Business Administration in Healthcare Management

Leadership Development (BGAK 1013)

This course is intended to outline how students should prepare
themselves to become more effective leaders by focusing on
self-development and understanding the human aspect of business. The
essence of discussions is that a leader must provide guidance,
foster constructive member-leader engagement, and be
change-oriented. Great Man Theories, Trait Theories, Behaviour
Theories, Contingency Theories, Influence Theories, Relational
Theories, Transactional and Transformational Leadership are some of
the more commonly debated theories. These theories aid in
understanding and explaining all the various traits, actions, and
styles connected with good leaders in a range of contexts. The
course would also emphasise the moral and ethical aspects of
leadership. Students will create their personal Professional
Development Plan based on their understanding of the concept of
leadership, comparing what they have accomplished so far and what
they hope to achieve soon on their quest to become more successful
leaders.

Business Analytics (BGAF 1053)

This course is a prerequisite for two other courses: (1) Consultancy
Project Design and (2) Consultancy Project Implementation. The goal
of this course is to give students with the knowledge and practical
skills to use appropriate business tools and approaches to analyse
and address business opportunities, difficulties, and problems. The
course also aims to promote the importance of objective knowledge
and information, as well as developing a critical attitude for
corporate management. Analytical tools can assist uncover trends and
patterns in past and available data and information, allowing for
more educated, data-driven business decisions. The process would
include data collecting, data mining, data analytics, visualisation,
and reporting. The skills acquired will be applied to mini projects
in marketing, sales, human resources, finance, and other areas.
Students would also learn how to apply business analytics as
consultants and on consulting engagements.

Consultancy Project Design (BGAZ 9513)

The Consultancy Project aims to prepare students to effectively
identify, analyse, and understand real-world business difficulties
and problems that organisations face, as well as to give solutions
to these problems using objective and methodical methods. Working as
a team, students would be assigned a supervisor who would provide
guidance throughout the assignment. The project would include
appointing a consulting client from among the selected
institution’s senior managers. This is the first of a two-part
course. During this phase, the team would collaborate with the
client to agree on the project’s scope, expected outcome, and
technique to be executed. This phase’s major product is the
Consultancy Project Proposal, which must be presented to and
approved by the supervisor and client. With the approved proposal,
the student would move on to the second phase of the project:
Consultancy Project Implementation.

Consultancy Project Implementation (BGAZ 9523)

This is the second part of a two-part course that focuses on the
implementation of consulting projects. Over the duration of the
Consultancy Project Design course, the implementation of the
Consultancy Project Proposal that was previously accepted by the
supervisor and the client is required. During this phase, the
project team will carry out the project in line with the objectives
and procedures that were previously agreed upon. This will be
followed by analysis, synthesis, results, and solutions to the
issues that are being addressed. The Consultancy Project Report is
the most important deliverable that will be brought to the attention
of the supervisor and the client, who will then sign it off.

Managerial Accounting (BGAC 1023)

This course is designed to provide students with knowledge of three
critical management functions: planning, controlling, and decision
making. The training emphasises four major pillars of management
accounting broad functions: budgetary planning, cost discovery, cost
and profit analysis, and performance reporting. Students will be
trained in cost accounting, which includes how to collect and use
data to cost services and goods using multiple approaches,
policymaking, operational budgeting, and performance evaluation, as
well as an update on recent advances in the field. This enables
students to make informed decisions that maximise the
company’s profit and, as a result, capitalise on possibilities
to remain successful and relevant in a competitive marketplace. This
course aims to improve students’ understanding of how to
gather, analyse, and convey measurable and non-measurable data to
help management make better planning and control decisions.

Managerial Finance (BGAC 2023)

The course is designed to expose students to various financial
tools, financial markets, financial theories and financial
management techniques to make financial decisions more effectively.
It focuses on three basic finance functions of decisions which are
investment decisions, financial decisions and dividend decisions.
Students will be guided to see the whole aspect of financial element
that contributes to a company’s overall growth significantly
such as profits, losses, cash flow and revenue generation in an
organisation. The main areas of these subjects are capital
budgeting, capital financing and working capital management. The
topic that will be covered such as financial statement analysis;
financial forecasting; working capital management and short-term
borrowing; cost of capital; capital budgeting and risk. This aim is
to give the best experience for students to analyse financial
situations and offer the best solutions to financial management
problems while applying the theoretical concepts to a range of
investment and financing decisions making.

Managerial Economics (BGAD 2063)

The course is aimed to focus on the present challenges in the
healthcare system, such as healthcare costs, quality, and access,
prospective system reform techniques, and projecting future trends
in the healthcare business. It will also help participants grasp the
major concepts, terminologies, issues, and challenges involved with
the healthcare business, as well as the techniques used to overcome
some of these challenges. The topics will include issues in
healthcare management, as well as management and leadership in the
context of health and social care. This will prepare students to be
future leaders in the healthcare system, able to integrate theory
and practice while also being adaptable and flexible in their
management. This course seeks to provide a conceptual and complete
grasp of the leader’s responsibility in terms of optimal
resource management and utilisation in an ever-changing and
difficult healthcare environment.

Management Information Systems (BGAK 1063)

This course is designed to explore the ways to effectively manage
corporate, business, and operational strategies in order to gain a
competitive advantage for business organisations. Students are
exposed to a repertoire of current information and communication
technologies that are used to facilitate business processes in the
present-day and they would acquire various concepts of information
and communication technologies solutions and are expected to
manifest its application during work venture. Students in this
course will learn and apply strategy concepts at the business and
corporate levels which the aims are to execute the legal aspect of
confidentiality, to forecast appropriate funding and to increase
earning. The aim of the course is to enable students to development
of strategic thinking enables students to approach complex
organisational scenarios and opportunities from a broader
perspective, particularly in the context of business globalisation
and business operational strategies as they relate to the
organization’s overall corporate strategies.

Marketing Management (BGAB 1033)

This course is designed to assist students from general business or
management-related disciplines in becoming creative marketing
professionals who can influence strategic choices in the development
of marketable goods and services. The concept and approach are based
on the marketing mix which includes product, price, place, promotion
and other P’s that are relevant to the industry. Students are
introduced to dynamic concepts and tools for effective business
marketing in order to ensure that the intended positioning and
communication campaigns reach the target audience and meet their
needs and expectations. This knowledge will vastly apply by students
in the evaluation of markets, targeting of market opportunities,
assessment of buyer behaviour and the role of market information via
group discussion and assessments. This course aims to provide
student an in-depth understanding of marketing from both an academic
and practitioner’s perspective, empowering student to approach
marketing difficulties in a critical, inventive and creative manner.

Operations Management (BGAK 1073)

This course is designed with a broad variety of subject areas, all
of which are intertwined with the most recent advancements in the
field of operation management. These topics include process analysis
with various flows, process improvement, lean operations, quality
and statistical process control, as well as a range of other issues.
In addition to this, students will investigate aspects of a
company’s competitiveness, strategy, and productivity in
relation to the management of supply chains, inventories, service
systems, and forecasts. Students will also be equipped with
knowledge to inspect the relevance of good inventory management
practises. This course is aimed to prepare students to lead the
administration of business practices by creating the highest level
of efficiency possible within an organization. Students will become
familiar with current business issues, short cases and
application-oriented case studies, formulating strategies in
organisations, reacting to changes in the organization’s
environment, and harnessing and developing the organization’s
internal resources and capabilities.

Human Resource Management (BGAA 2073)

This course will discuss the significance of Human Resource
Management as the department within an organisation that primarily
concerned with the recruitment and management of the people who work
for the organisation. Strategic HR management is required to ensure
that the role of human resource management as the change agent for
the organisation is carried out effectively for an organisation to
be able to positively respond to the transformation that is
occurring within the healthcare system. Global sourcing, employer
and employee branding, personnel retention, and succession planning
will be the primary focuses of this course. Students will also learn
on conflict resolution that are faced by corporate leaders and HR
executives. The aim of this course is to foster healthy work culture
which is pivotal in bringing out the best in employees. Excellent HR
management contribute significantly to setting up a healthy and
friendly work culture, which further translates into better
productivity among employees.

Strategic Management (BGAE 2033)

This course is designed to explore business, corporate, and global
strategies and equips students with the knowledge they need to
comprehend how businesses achieve and uphold competitive advantage.
It also aids students to develop the leadership skills they will
need to succeed in the future as leaders who can make well-informed
strategic decisions. This is to ponder the function of businesses,
their governance, and their responsibilities to shareholders,
stakeholders, and society at large. The general subtopics to be
covered include the relationship of organizations to their
environments, organizational objectives, formal and informal
approaches to strategic planning, the role of organizational
structure in the context of strategy formulation and implementation,
and the mechanisms for monitoring and evaluating the effectiveness
of strategic decisions. The course aims generally to equip students
with internal and external analysis in strategy management process
and integrates the theory of empirical research and practical
implementations on the strategic leadership principles.

Healthcare Industries (BGAU 1043)

The course is designed to focus on the current challenges in the
healthcare system, in terms of healthcare costs, quality and access,
the potential approaches for improvement of the system, and
anticipating the future trends in healthcare industry. It will
benefit also the participants to understand the key concepts,
terminologies, issues and challenges associated with the healthcare
industry, and the strategies employed to meet some of those
challenges. Topics comprises of challenges in healthcare management,
as well as management and leadership in the context of health and
social care will be covered. This will furnish the student as future
leaders in the healthcare system to integrate the theory and
practice, and to have the adaptability and flexibility in managing.
This course aims to develop a conceptual and comprehensive
understanding of the leader’s role in relation to the
effective management and use of resources in an ever-changing and
challenging healthcare environment.

Hospital Management (BGAU 1083)

This course aims to acquaint students with the fundamental concepts
of strategy that serve as the basis for understanding and
implementing strategies at the strategic business unit (SBU) and
organisational levels. The cultivation of strategic management
cognition empowers individuals to scrutinise intricate
organisational circumstances and prospects through a broader lens.
This holds significant importance, especially in light of the global
expansion of enterprises, and in relation to the operational
strategies of healthcare organisations and their overall corporate
strategies. It will examine the organisational structure of
healthcare, the necessity and significance of hospital
administrators, and novel concepts and urgent issues in the
healthcare sector, in addition to the numerous tiers and
responsibilities of healthcare administrators.

Healthcare Technologies (BGAU 2083)

The course provides an understanding of healthcare technologies
planning and management, including in the healthcare ecosystem,
budgeting, acquisition, deployment, patient safety, maintenance and
replacement/disposal. Students will learn about digital health,
electronic medical records, personalised medicine and diagnostics,
wireless sensing and remote monitoring, cloud connectivity,
telemedicine, mobile health platforms, social networks, big data and
predictive analytics, and bioinformatics. Other than that, through
this course, students will benefit by exposing them to the most
recent development in medical and surgical intervention in
healthcare. Furthermore, the course will also discuss the latest
discoveries and realisations in the foundations, theory, models and
applications of the technologies and emerging areas that related to
the healthcare. This course aims to demonstrate some of the key
factors driving the increasing adoption of technologies in the field
of healthcare, which depend mainly on the growing integration of
digitalization and innovation, as well as in medical devices,
clinical information systems and converged technologies.

Healthcare Laws, Policies & Regulations (BGAU 2043)

This course explores the legal and ethical obligations and
responsibilities of administrators’ healthcare organizations
as decision-maker, leader and moral agent. It designed to navigate
the complex legal framework that governs the modern health systems.
Students will learn the healthcare law and explore how privacy law
shapes the relationship between healthcare providers and their
patients. The course also covers how laws, policies and regulations
affect patients and the professionals in healthcare practice. This
course aims to influence students in addressing how the law balances
the collective and individual rights. It also provides overviews of
law in general as well as legal ramifications related to healthcare
issues. This will give opportunity to the students to explore the
aspects of client-provider and employer-employee relations in the
healthcare setting, certificate of need regulation, tort law,
medical malpractice, durable power of attorney for health care
decisions, confidentiality of patient medical records and informed
consent, either in the paper-based documentation or
electronic-based.